MANAGED IT FOR MANUFACTURERS
Keep the line running. Keep it safe.
Full-service managed IT for manufacturers. Helpdesk, network, servers, cloud and security from one team, on every shift.
Built by people who measure a stopped line in dollars per minute, not tickets per month.
New brand. Delivering since 2010. SafeIT is new; the KTI team behind it is not.
No product pitch. No vendor slides. No follow-up sales call unless you ask for one. We answer questions straight, including when the answer is "you don't need us for that."
We know what an hour of downtime costs you. Do your IT people?
You already run a safety program. Toolbox talks before shift. A committee. Training records. An audit you renew every year. It works, because everybody knows their part and nothing depends on one person remembering.
SafeIT does the same thing for your technology.
When the warehouse Wi-Fi drops, pickers stop scanning. When the ERP, the system that holds your orders, inventory and shipping paperwork, goes down at 2pm, you are not shipping today. When the PC that talks to the labeller fails, product backs up behind it in minutes, and the batch you were running becomes a scrap decision. None of that shows up in a monthly ticket report.
We build the service around those moments. Not around a helpdesk queue.
What we hear most often before a plant calls us
- The person who knows how the network is put together left two years ago, and nobody wrote it down.
- Support ends at 5, the plant runs three shifts, and nobody has decided what happens overnight.
- One machine still runs on an operating system nobody will touch, and everyone is quietly hoping it holds.
- Backups run. Nobody has ever restored from them.
- A customer sent a security questionnaire, and nobody in the building knows how to answer page 2.
If two or three of those sound familiar, you are the reason SafeIT exists.
Everything a plant needs, from one team
Run it
Managed IT & helpdesk
A helpdesk your crew will actually call, a 24/7 emergency line for when the line stops, plus patching, onboarding and asset management.
Network & infrastructure
Wireless that survives forklifts and metal racking, segmented networks, servers and failover connectivity.
Cloud & business software
Microsoft 365, Azure, support for the ERP and the MES that tracks production, EDI order exchange with your customers, licensing at member rates.
Protect it
Cyber resilience
24/7 monitoring delivered at arm's length, because the people who build your network should not be the only ones watching it. Endpoint and email protection, incident response.
Business continuity & disaster recovery
Datto-backed backup that gets tested, and a recovery plan measured in shipping days.
Legacy & critical-system continuity
The 1998 machine that still runs the line, kept running safely.
Improve it
Software & AI
Custom builds, integration between systems that don't talk, and practical automation.
MEMBERSHIP
You don't become an account. You become a member.
SafeIT is a full-service managed IT provider, not a cybersecurity company. Security is one of seven services we deliver, and it matters, but it is not the whole job. If your Wi-Fi drops in the warehouse, that is our problem too.
We run SafeIT the way a trade association runs, because that is the right shape for how a manufacturer should be served. Membership is not a sign-up on top of an IT contract. It is the IT service.
What membership includes:
- Advisors on call. A real person to ask, "is this email legitimate," or "what does this customer questionnaire actually want."
- IT policies written for your plant and your systems, not a template with your logo on the front.
- Awareness training and phishing simulation, with records you can hand to an auditor.
- Closed-door roundtables, operator to operator, and procurement pricing on software licensing through our Pax8 partnership.
Every member is covered by Cork
Warranty-backed cyber financial protection, included with membership rather than sold as an add-on. Not advice. Money, when something goes wrong: the $25,000 to $500,000 range, with an initial payout in under an hour. It sits alongside your cyber insurance, not instead of it. Coverage goes live once your environment meets Cork's required security baseline, which we put in place during onboarding. See how Cork coverage works →
Not ready to move your IT? The assessment is free and yours to keep, and a free Community account gets you the shelf.
Where we support manufacturers
We serve manufacturers and food and beverage processors across Canada, the United States, the United Kingdom and Germany.
The dots are our footprint, not a member list: where our delivery team works from and travels to. Remote support covers everything; when a job needs hands on a cabinet or a site survey, we get someone there.
Run three plants in two countries and you should not be managing three IT vendors, three standards and three sets of passwords. One program, applied everywhere.
POWERED BY KTI
New brand. Delivering since 2010.
SafeIT is new. The team running it is not. SafeIT is a venture of Kearns Technology Inc., a managed IT provider founded in 2010 and headquartered in Toronto. What started in a living room is now a team of two dozen-plus network technicians, consultants, security experts and analysts serving the same four countries we do.
What that means for you in practice:
- Average response time under 30 minutes, and 100% of service level agreements met over the last six quarters.
- 24/7 site monitoring and a 24/7 emergency line for any business-stopping event. Routine requests by phone, email and ticket portal, 9:00 to 17:00 local time on weekdays.
- A member portal logging every incident and request, which doubles as audit evidence for a customer or insurer.
- Scheduled strategy check-ins, not a ticket-only relationship.
KTI's existing work maps straight onto a plant: ransomware recovery, revitalizing legacy systems, keeping critical logistics running, unifying multi-site IT, and Azure cost optimization.
Questions we get in the first meeting
What does membership cost?
Membership is our IT service, scoped to your plant, and the number comes in a proposal after the assessment. The assessment costs you nothing, and neither does a free Community account.
We already have an IT guy. Do we still need you?
Often the best outcome is both. We take the helpdesk, the patching, the vendor chasing and the after-hours emergencies, and back them up with specialists to escalate to. They stop being a single point of failure.
We have a machine running an operating system that is 20 years out of support. Will you refuse to touch it?
No. This is one of the reasons we exist. We isolate it, wrap it, virtualize the hardware where we can, document how it actually works, and build a recovery plan around it. Then you modernize on your schedule, not a vendor's.
Find out where your gaps are. It costs nothing, member or not.
A free assessment of your IT and security, on site or remote. We walk your plant or your network, we tell you plainly what we found, and you keep the report whether or not you ever work with us.
Not ready to talk? The monthly briefing is open to anyone: third Tuesday, half seven, thirty minutes, recorded.